MS Outlook
Tech Support Notes

Office 2010 MS Outlook

• Using Outlook with AT&T/Yahoo internet service. (What a mess but will work!)
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  Problem:
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  While connected to the internet using AT&T service I can't send emails with a 3rd party from address through Outlook 2010. I can receive emails from 3rd party servers but I just can not send emails. My Outlook configuration works fine at some coffee shops and using air cards etc...
  
  When I click the "Test Account Settings..." in Outlook on the "Change Account" screen I get the following error:
  
  Cannot send the message. Verify the e-mail address in your account properties. The server responded: 553 From address not verified - see http://help.yahoo.com/l/us/yahoo/mail/original/manage/sendfrom-07.html
  
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  Reason:
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  Yahoo's servers will not let you send emails with a from email address unless it has been verified by Yahoo.
  
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  Solution Summary:
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  Go to Yahoo's website and logon with your AT&T/Yahoo email address and add the 3rd party email address as an "account" so it can be verified via an email that you open up and click verify. Then in Outlook configure the email account using "AT&T/Yahoo"'s SMTP server.
  
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  Solution Details:
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  On 1//11/2012 this worked for me. I'm using Win 7 & Outlook 2010. In Outlook I created a 2nd account with the additional configuration. I'm not sure if this account will work at coffee shops & air cards etc... so I now have 2 accounts that feed my 1 email in Outlook and that solution works fine for me (no duplicate emails either).
  
  You can use this link for help as mentioned in the outlook error:
  http://help.yahoo.com/l/us/yahoo/mail/original/manage/sendfrom-07.html
  
  Go to: http://mail.yahoo.com
  Logon to your AT&T/Yahoo email account that was given to you by AT&T.
  In the upper right corner click "Options" pull-down and then click "More Options"
  Click "Accounts" on the left panel.
  Click "Add Account"in the title bar of the middle frame.
  In the "Sending Mail" section fill out the info:
  Account Name: <anything you want to identify the account>
  Your From Name: <the from name you want to display>
  email: <the 3rd party email address you want to use as the from address in outlook>
  Click "Save Changes". (Note: an email will be sent to that email address to verify the email.)
  Note: You do not need to fill out the "Receiving email" section because you are not receiving the emails using Yahoo. You are using Outlook.
  Get the email sent to you and click the "Verify <....>" link.
  
  Next, configure Outlook 2010:
  Click "File", then "Account Settings"
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  Screen: Internet "Email" Settings
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  E-mail Address: <3rd party email>
  Account type: POP3
  Incoming Mail Server: <3rd party mail server>
  Outgoing Server(SMTP): outbound.att.net or smtp.att.yahoo.com (either one works)
  User Name: <3rd party user name used to logon to POP3/SMTP server>
  Password: <password>
  Click "Remember Password"
  Click "More Settings..."
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  Screen: Internet Email Settings
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  Click the "Outgoing Server" tab.
  Check "My outgoing server (SMTP) requires authentication.
  Check "Log on using"
  User Name: <enter the AT&T/Yahoo email address here>
  Password: <password>
  Check "Remember Password"
  (Note: DO NOT check the require SPA.)
  Click the "Advanced" tab.
  Outgoing Server (SMTP): 465
  Use the following type of encrypted connection: SSL
  Click "OK".
  Now test by clicking "Test Account Settings"
   

Office 2003 MS Outlook

• Install Wizard
  • Email Accounts - Yes
  • Check Pop3 (for most email accounts - BellSouth etc...)
  • Example for BellSouth
    • Enter Data
      Your Name:  Joe Johnson
      Email Address: <yours>@bellsouth.net
      User Name: <yours> (same value as the <yours> above)
      Password: <your password>
      Incoming mail server (POP3): mail.bellsouth.net
      Outgoing mail server (SMTP): mail.bellsouth.net
      Check: Remember password
    • Click "More Settings"
      • Click on "Outgoing Server" tab.
        • Check "My outgoing server (SMTP) requires authentication"
        • Check "Log on to incoming mail server before sending mail".
      • Click on "Connection" tab
        • Click "Connect using my local area network (LAN)"
    • Click "Test Account Settings" - should get checks for all items.
  • Business Contact Manager - Yes. (?-XP Professional)
  • To change any settings:
    • Launch Outlook.
    • Tools Email Accounts
    • Check -View or change email account settings
    • Double click the email account.
• Backup/Restore files
  • Email Data - for each user.
    C:\Documents and Settings\<windows user login name>\Local Settings\Application Data\Microsoft\Outlook\*.*
    • Outlook.pst
    • archive.pst
    • extend.dat
  • 
     

Office 2000 MS Outlook

• Install & First time use notes
  • Log in as the user you want to configure MS Outlook.  Each user has his own data.
  • Configuring MS Outlook for the first time. Locate the following:
    • Pop3 & SMTP Server name.
    • Acct name & Password for the above.
    • How you will connect: dialup, lan, manually.
    • Type:  Corporate or Workgroup (most comprehensive options- I choose this one!), Internet Mail Only, or No Internet Mail.
• Win NT 4.x notes
  • Data files (default install)
    c:\winnt\profiles\<username>\Local Settings\Application Data\Microsoft\Outlook
    • *.pst - Personal Folder File (your data)
      mailbox.pst - default email folder.
  • Archive files
    C:\WINNT\Profiles\t<username>\Local Settings\Application Data\Microsoft\Outlook\
    • archive.pst
• Win 2000 Notes
  • Data files (default install)
    • c:\Documents and Settings\<username>\Local Settings\Application Data\Microsoft\Outlook
      • *.pst - Personal Folder File (your data)
        mailbox.pst - default email folder
• Adding BCC and/or From to the email form
  • Corporate or Workgroup Installs Only
    • Go to the email screen.
    • View, Bcc Field - check it.
    • View, From Field - check it.
  • Internet Mail Installs Only
    • View, Bcc Field - check it.
    • Adding the "From Field" - The Internet Mail only install does not have the options for the "From Field".  The steps below is somewhat difficult but works.
      • Tools, Forms, Design a Form.  Then choose "Message"
      • In the "Field Chooser" click and drag the "From" filed to the right above the "To" field.  If something goes wrong with the screen choose "Edit", "Undo".
      • Save this file to the directory that shows when you click on Tools, Forms, Choose a Form, then Look In "User Templates in File System".  I called the file:  mail_from.oft
        Ex: c:\documents and settings\<username>\Application Data\Templates\*.oft
        Note: Outlooks default mail template is located at:
        c:\Program Files\Microsoft Office\Templates\1033\MAIL.oft
      • Now you can send a message (using the new form) by "File", "New", "Choose Form", "Look In - change to 'User Templates in File System'" then choose the Template you created.
• Importing & Exporting and Copying .pst files.
  • Moving mail, contact, and calendar data to another PC (both using Outlook).
    • Copy the .pst data files from one to another.  See notes below for Win NT 4.x and Win 2000.
  • Export & Import Outlook (mail, contacts, calendar) data.
    Warning: you will loose the Received dates on emails.
    • Export to a file
    • Choose format
      • Personal Folder File (.pst) - certain Outlook use this.
      • Comma separated values - Windows
    • Choose the folder (email,contact,etc...)
    • Note:  Remember to create an export for each folder.  Also, create the folder in the other Outlook program before you import.
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